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Whole skin folder gone after upgrade
Posted: January 6th, 2017, 6:03 pm
by Awppenheimer
I just upgrade to the 4.0 final release and now my whole skin folder under C:/Users/Documents/Rainmeter is gone.
I thought it shouldn't be a issue? Unfortunately I've no backup :|
Re: Whole skin folder gone after upgrade
Posted: January 8th, 2017, 5:33 am
by Brian
The installer does not delete the skins folder during installation. Did you by chance run the
uninstaller before installing 4.0 ?
There is an option in the
uninstaller to remove the skins folder. This seems like the likely cause to the issue, although maybe some other software (like your anti-virus software etc.) could have done this?
You never have to run the uninstaller before installing a newer version of Rainmeter. We make backwards compatibility our #1 priority.
Unfortunately your files are probably lost, however you may be able to recover your skins using a file recovery software like Recuva (free from the CCleaner guys):
https://www.piriform.com/recuva/builds (Download the portable version to a USB drive, unzip it, and run). Hopefully you have some luck with this.
-Brian
Re: Whole skin folder gone after upgrade
Posted: January 8th, 2017, 11:39 am
by Awppenheimer
I didn't uninstall Rainmeter before I updated to 4.0.
I was using the 4.0 Beta when I tried to install the "M E T A" skin, but the installer showed me an error that I need a newer version, so I updated to the 4.0 final release and after that my skin folder was completely empty
Recuva doesn't work because I'm using a SSD.
Nevertheless, It was a chance to recreate my setup altough I had to recreate a whole skin, which took me almost two hours, but know it's even better.
Is there a way to provide logs or anything else to prevent this for the future? Maybe the installer had a problem with my junction set to the skin folder?
Re: Whole skin folder gone after upgrade
Posted: January 8th, 2017, 12:07 pm
by jsmorley
We will do some digging. Symbolic links / Junctions are a bit tricky.
Re: Whole skin folder gone after upgrade
Posted: January 8th, 2017, 6:18 pm
by Brian
Awppenheimer wrote:Maybe the installer had a problem with my junction set to the skin folder?
Ahhh...this information would have been helpful. The installer may not 'see' the folder after all since its just a link.
We will look into this, but there may not be a solution. We use NSIS to build our installer, so the problem may be with us or with them.
-Brian