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[Troubleshooting Guide] Disappearing skins when showing desktop or pressing WIN+D

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Brian
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Re: [Troubleshooting Guide] Disappearing skins when showing desktop or pressing WIN+D

Post by Brian »

ritary wrote: September 26th, 2024, 3:36 pm Everyone who' struggling with this, please chime in on the Github issue to hopefully get the developer's attention: https://github.com/rainmeter/rainmeter/issues/377
There is no need to fill an issue (or any bug report) with "Me too" messages, unless some "new" information about the issue is found. We (the Rainmeter team) are aware of ALL reported issues posted on GIthub and here on the forums.

We usually do not respond to issues or bug reports until we have something meaningful to add to the conversation. A lack of response does not mean we do not care, or we aren't paying attention. In most cases, if we haven't responded, it usually means we haven't had the time to investigate the issue.

In this particular case (#377), based on the reports so far, the issue is obviously on Windows INSIDER editions (aka, a beta release). Microsoft might fix this issue before any "official" Windows release is made. Or, they might not even know about it...since the purpose of Insider builds is to report any potential issues with them. We aren't going to prematurely attempt to fix something that might be just a temporary issue from the OS. Also, it's possible that some other app is not processing some window message correctly causing the message to not be passed to Rainmeter, but this seems unlikely.

-Brian
ritary
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Joined: September 15th, 2024, 5:26 pm

Re: [Troubleshooting Guide] Disappearing skins when showing desktop or pressing WIN+D

Post by ritary »

Great to hear the Rainmeter team addresses all issues, even those with just a single confirmation :)

Unfortunately, that certainly isn't the norm - many many project teams tend not to address issue reports until they get sufficient traction. Indeed a super common response is to the effect of "this isn't affecting enough people to prioritize," thus users are actually encouraged to '+1" issues to indicate that they're affecting many.

Given that Github issues without responses are overwhelmingly an indication that they haven't been seen / are unplanned / etc, and that and there's no way for users to infer something has indeed been seen/considered, it might be worth someone from the team at least giving quick confirmations, similar to this forum response. Otherwise the natural assumption is likely to be similar to above. Communication is key.