It is currently November 30th, 2020, 10:33 pm

I do not know how to...

Report bugs with the Rainmeter application and suggest features.
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Quell
Posts: 17
Joined: November 17th, 2019, 6:02 am

I do not know how to...

Post by Quell »

I am not sure about the location for the logs files or the error files.
However, I keep getting this error message from Windows 8.1 (and Windows 10 for that matter)
Problem signature:
Problem Event Name: BEX
Application Name: Rainmeter.exe
Application Version: 4.3.1.3321
Application Timestamp: 5d875a7f
Fault Module Name: StackHash_5861
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_A9_FROM_ntdll+0x0003D72C
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.256.89
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: d1d9
Additional Information 4: d1d94a13d3609d6b740644c12508f581

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I used to not smoke in my bosses car if we slept together.
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balala
Rainmeter Sage
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Joined: October 11th, 2010, 6:27 pm
Location: Gheorgheni, Romania

Re: I do not know how to...

Post by balala »

Quell wrote: December 30th, 2019, 7:18 am I am not sure about the location for the logs files or the error files.
The Log of Rainmeter is here: https://docs.rainmeter.net/manual/user-interface/about/#LogTab
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Quell
Posts: 17
Joined: November 17th, 2019, 6:02 am

Re: I do not know how to...

Post by Quell »

Ok. Well I just stepped out of my house. But, is there a way to figure out why the client quits. And how to fix it. At this point I don't even blame the .skin for this whatsoever.
I used to not smoke in my bosses car if we slept together.
mak_kawa
Posts: 905
Joined: December 30th, 2015, 9:47 am

Re: I do not know how to...

Post by mak_kawa »

I hear that the "BEX" means "Buffer Overflow Exception"... really not sure for an end-user as me. :-)

And I (and balala?) can't understand your situation at all.
For example, does this error message mean "Rainmeter crashes"? Or the error message appears without Rainmeter crash?
What is the meaning of "the client quits"? Client of what??
The error message appears on Rainmeter startup? Or at some moments after startup?
What skin(s) do you load on Rainmeter?

Sorry for too many questions, but necessary for understanding.

From my personal feeling, this situation is maybe caused by some skin (especially with third-party plugin) loaded on Rainmeter, but not by Rainmeter itself.
Could you do skin error verification procedure, for example.
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Quell
Posts: 17
Joined: November 17th, 2019, 6:02 am

Re: I do not know how to...

Post by Quell »

Okey. Found the log. I thought it would get more developer file. It just give me information instead.
NOTE (20:42:23.605) SysDash-master\CPU\cpu.ini: Refreshing skin
NOTE (20:42:23.626) SysDash-master\Computer Info\computer info.ini: Refreshing skin
NOTE (20:42:23.650) SysDash-master\Network\network (with IPs).ini: Refreshing skin
NOTE (20:42:23.702) SysDash-master\RAM\ram.ini: Refreshing skin

And. Yes the application will just stop suddenly after some time.
It starts normally.
Like I said I do not blame the skin. This is a laptop problem. The Power Saving Mode will interfere with the program. I get that so far. As soon as the harddisk is going or waking from a timer and waking up from the powerdown mode. It most likely will work forever with regular computers. I also get the most time without errors when there are active torrents or videos playing.
It doesn't mean it's the harddisk. It could be anything on the power saving screen. CPU, Memory, Chipset, Harddisk, Temperature or Fan.

If you read this after the edit. The problem is this is a clean OS WIndows 8.1 and it has absolutely zero laptop drivers. It just works for me.
I used to not smoke in my bosses car if we slept together.
mak_kawa
Posts: 905
Joined: December 30th, 2015, 9:47 am

Re: I do not know how to...

Post by mak_kawa »

Hi Quell

If you have a conviction about cause of the issue as "This is a laptop problem. The Power Saving Mode will interfere with the program", not skin problem, I don't have what to say any further. So, I gave up and want to pass the baton to Rainmeter's developer team.

Sorry for my extra saying...how about the error when you unload the skin suite "SysDash-master"?
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Quell
Posts: 17
Joined: November 17th, 2019, 6:02 am

Re: I do not know how to...

Post by Quell »

I don't see any errors.

NOTE (06:50:23.882) : Rainmeter 4.3.1.3321 (32-bit)
NOTE (06:50:23.947) : Language: English (1033)
NOTE (06:50:23.955) : Build time: 2019-09-22 7:26:11
NOTE (06:50:23.962) : Commit Hash: 0ba4dfc4
NOTE (06:50:23.970) : Windows Embedded 8.1 Industry Pro 64-bit (build 9600) - English (1033)
NOTE (06:50:23.978) : Path: C:\Program Files\Rainmeter\
NOTE (06:50:23.987) : SkinPath: C:\Users\Andrew\Documents\Rainmeter\Skins\
NOTE (06:50:23.995) : SettingsPath: C:\Users\Andrew\AppData\Roaming\Rainmeter\
NOTE (06:50:24.003) : IniFile: C:\Users\Andrew\AppData\Roaming\Rainmeter\Rainmeter.ini
DBUG (06:50:24.012) : ------------------------------
DBUG (06:50:24.019) : * EnumDisplayDevices / EnumDisplaySettings API
DBUG (06:50:24.027) : \\.\DISPLAY1
DBUG (06:50:24.035) : Name : Generic PnP Monitor
DBUG (06:50:24.042) : Adapter : AMD Radeon(TM) R4 Graphics
DBUG (06:50:24.050) : Flags : ACTIVE PRIMARY (0x00000005)
DBUG (06:50:24.057) : Handle : 0x00010001
DBUG (06:50:24.063) : ScrArea : L=0, T=0, R=1366, B=768 (W=1366, H=768)
DBUG (06:50:24.070) : WorkArea : L=0, T=0, R=1366, B=728 (W=1366, H=728)
DBUG (06:50:24.077) : \\.\DISPLAY2
DBUG (06:50:24.084) : Adapter : AMD Radeon(TM) R4 Graphics
DBUG (06:50:24.091) : Flags : (0x00000000)
DBUG (06:50:24.099) : ------------------------------
DBUG (06:50:24.106) : * EnumDisplayMonitors API
DBUG (06:50:24.113) : \\.\DISPLAY1
DBUG (06:50:24.121) : Flags : PRIMARY (0x00000001)
DBUG (06:50:24.128) : Handle : 0x00010001
DBUG (06:50:24.135) : ScrArea : L=0, T=0, R=1366, B=768 (W=1366, H=768)
DBUG (06:50:24.142) : WorkArea : L=0, T=0, R=1366, B=728 (W=1366, H=728)
DBUG (06:50:24.149) : ------------------------------
DBUG (06:50:24.157) : * METHOD: EnumDisplayDevices + EnumDisplaySettings Mode
DBUG (06:50:24.164) : * MONITORS: Count=2, Primary=@1
DBUG (06:50:24.172) : @0: Virtual screen
DBUG (06:50:24.189) : L=0, T=0, R=1366, B=768 (W=1366, H=768)
DBUG (06:50:24.197) : @1: \\.\DISPLAY1 (active), MonitorName: Generic PnP Monitor
DBUG (06:50:24.205) : L=0, T=0, R=1366, B=768 (W=1366, H=768)
DBUG (06:50:24.212) : @2: \\.\DISPLAY2 (inactive), MonitorName:
DBUG (06:50:24.220) : ------------------------------
DBUG (06:50:24.230) : ------------------------------
DBUG (06:50:24.238) : * NETWORK-INTERFACE: Count=18
DBUG (06:50:24.246) : 1: Realtek PCIe FE Family Controller
DBUG (06:50:24.254) : Alias: Ethernet
DBUG (06:50:24.262) : Type=Ethernet(6), Hardware=Yes, Filter=No
DBUG (06:50:24.270) : 2: Realtek PCIe FE Family Controller-WFP Native MAC Layer LightWeight Filter-0000
DBUG (06:50:24.278) : Alias: Ethernet-WFP Native MAC Layer LightWeight Filter-0000
DBUG (06:50:24.287) : Type=Ethernet(6), Hardware=No, Filter=Yes
DBUG (06:50:24.295) : 3: Realtek PCIe FE Family Controller-QoS Packet Scheduler-0000
DBUG (06:50:24.306) : Alias: Ethernet-QoS Packet Scheduler-0000
DBUG (06:50:24.317) : Type=Ethernet(6), Hardware=No, Filter=Yes
DBUG (06:50:24.329) : 4: Realtek PCIe FE Family Controller-WFP 802.3 MAC Layer LightWeight Filter-0000
DBUG (06:50:24.340) : Alias: Ethernet-WFP 802.3 MAC Layer LightWeight Filter-0000
DBUG (06:50:24.352) : Type=Ethernet(6), Hardware=No, Filter=Yes
DBUG (06:50:24.364) : 5: Microsoft Kernel Debug Network Adapter
DBUG (06:50:24.376) : Alias: Local Area Connection* 1
DBUG (06:50:24.387) : Type=Ethernet(6), Hardware=No, Filter=No
DBUG (06:50:24.399) : 6: Software Loopback Interface 1
DBUG (06:50:24.412) : Alias: Loopback Pseudo-Interface 1
DBUG (06:50:24.448) : Type=Loopback(24), Hardware=No, Filter=No
DBUG (06:50:24.460) : 7: Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter
DBUG (06:50:24.471) : Alias: Wi-Fi
DBUG (06:50:24.483) : Type=IEEE802.11(71), Hardware=Yes, Filter=No
DBUG (06:50:24.494) : 8: Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter-WFP Native MAC Layer LightWeight Filter-0000
DBUG (06:50:24.506) : Alias: Wi-Fi-WFP Native MAC Layer LightWeight Filter-0000
DBUG (06:50:24.517) : Type=IEEE802.11(71), Hardware=No, Filter=Yes
DBUG (06:50:24.528) : 9: Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter-Virtual WiFi Filter Driver-0000
DBUG (06:50:24.538) : Alias: Wi-Fi-Virtual WiFi Filter Driver-0000
DBUG (06:50:24.549) : Type=IEEE802.11(71), Hardware=No, Filter=Yes
DBUG (06:50:24.560) : 10: Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter-Native WiFi Filter Driver-0000
DBUG (06:50:24.571) : Alias: Wi-Fi-Native WiFi Filter Driver-0000
DBUG (06:50:24.582) : Type=IEEE802.11(71), Hardware=No, Filter=Yes
DBUG (06:50:24.592) : 11: Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter-QoS Packet Scheduler-0000
DBUG (06:50:24.603) : Alias: Wi-Fi-QoS Packet Scheduler-0000
DBUG (06:50:24.614) : Type=IEEE802.11(71), Hardware=No, Filter=Yes
DBUG (06:50:24.624) : 12: Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter-WFP 802.3 MAC Layer LightWeight Filter-0000
DBUG (06:50:24.635) : Alias: Wi-Fi-WFP 802.3 MAC Layer LightWeight Filter-0000
DBUG (06:50:24.647) : Type=IEEE802.11(71), Hardware=No, Filter=Yes
DBUG (06:50:24.660) : 13: Microsoft Wi-Fi Direct Virtual Adapter
DBUG (06:50:24.673) : Alias: Local Area Connection* 2
DBUG (06:50:24.687) : Type=IEEE802.11(71), Hardware=No, Filter=No
DBUG (06:50:24.701) : 14: Microsoft Wi-Fi Direct Virtual Adapter-WFP Native MAC Layer LightWeight Filter-0000
DBUG (06:50:24.715) : Alias: Local Area Connection* 2-WFP Native MAC Layer LightWeight Filter-0000
DBUG (06:50:24.728) : Type=IEEE802.11(71), Hardware=No, Filter=Yes
DBUG (06:50:24.743) : 15: Microsoft Wi-Fi Direct Virtual Adapter-Native WiFi Filter Driver-0000
DBUG (06:50:24.757) : Alias: Local Area Connection* 2-Native WiFi Filter Driver-0000
DBUG (06:50:24.771) : Type=IEEE802.11(71), Hardware=No, Filter=Yes
DBUG (06:50:24.785) : 16: Microsoft Wi-Fi Direct Virtual Adapter-QoS Packet Scheduler-0000
DBUG (06:50:24.798) : Alias: Local Area Connection* 2-QoS Packet Scheduler-0000
DBUG (06:50:24.812) : Type=IEEE802.11(71), Hardware=No, Filter=Yes
DBUG (06:50:24.825) : 17: Microsoft Wi-Fi Direct Virtual Adapter-WFP 802.3 MAC Layer LightWeight Filter-0000
DBUG (06:50:24.837) : Alias: Local Area Connection* 2-WFP 802.3 MAC Layer LightWeight Filter-0000
DBUG (06:50:24.850) : Type=IEEE802.11(71), Hardware=No, Filter=Yes
DBUG (06:50:24.866) : 18: Microsoft ISATAP Adapter
DBUG (06:50:24.880) : Alias: isatap.{781F0F71-1985-4D1F-BB87-13C23B6BE4D8}
DBUG (06:50:24.895) : Type=Tunnel(131), Hardware=No, Filter=No
DBUG (06:50:24.909) : ------------------------------
DBUG (06:50:24.923) : ------------------------------
DBUG (06:50:24.938) : * Font families:
DBUG (06:50:24.972) : Aharoni, Aldhabi, Andalus, Angsana New, AngsanaUPC, Aparajita, Arabic Typesetting, Arial, Arial Black, Batang, BatangChe, Browallia New, BrowalliaUPC, Calibri, Calibri Light, Cambria, Cambria Math, Candara, Comic Sans MS, Consolas, Constantia, Corbel, Cordia New, CordiaUPC, Courier New, DaunPenh, David, DFKai-SB, DilleniaUPC, DokChampa, Dotum, DotumChe, Ebrima, Estrangelo Edessa, EucrosiaUPC, Euphemia, FangSong, Franklin Gothic Medium, FrankRuehl, FreesiaUPC, Gabriola, Gadugi, Gautami, Georgia, Gisha, Gulim, GulimChe, Gungsuh, GungsuhChe, Impact, IrisUPC, Iskoola Pota, JasmineUPC, Javanese Text, KaiTi, Kalinga, Kartika, Khmer UI, KodchiangUPC, Kokila, Lao UI, Latha, Leelawadee, Leelawadee UI, Leelawadee UI Semilight, Levenim MT, LilyUPC, Lucida Console, Lucida Sans Unicode, Malgun Gothic, Mangal, Marlett, Meiryo, Meiryo UI, Microsoft Himalaya, Microsoft JhengHei, Microsoft JhengHei Light, Microsoft JhengHei UI, Microsoft JhengHei UI Light, Microsoft New Tai Lue, Microsoft PhagsPa, Microsoft Sans Serif, Microsoft Tai Le, Microsoft Uighur, Microsoft YaHei, Microsoft YaHei Light, Microsoft YaHei UI, Microsoft YaHei UI Light, Microsoft Yi Baiti, MingLiU, MingLiU-ExtB, MingLiU_HKSCS, MingLiU_HKSCS-ExtB, Miriam, Miriam Fixed, Mongolian Baiti, MoolBoran, MS Gothic, MS Mincho, MS PGothic, MS PMincho, MS UI Gothic, MV Boli, Myanmar Text, Narkisim, Nirmala UI, Nirmala UI Semilight, NSimSun, Nyala, Palatino Linotype, Plantagenet Cherokee, PMingLiU, PMingLiU-ExtB, Raavi, Rod, Sakkal Majalla, Segoe Print, Segoe Script, Segoe UI, Segoe UI Black, Segoe UI Emoji, Segoe UI Light, Segoe UI Semibold, Segoe UI Semilight, Segoe UI Symbol, Shonar Bangla, Shruti, SimHei, Simplified Arabic, Simplified Arabic Fixed, SimSun, SimSun-ExtB, Sitka Banner, Sitka Display, Sitka Heading, Sitka Small, Sitka Subheading, Sitka Text, Sylfaen, Symbol, Tahoma, Times New Roman, Traditional Arabic, Trebuchet MS, Tunga, Urdu Typesetting, Utsaah, Vani, Verdana, Vijaya, Vrinda, Webdings, Wingdings, Yu Gothic, Yu Gothic Light, Yu Mincho, Yu Mincho Demibold, Yu Mincho Light
DBUG (06:50:24.983) : ------------------------------
DBUG (06:50:25.012) : Reading file: C:\Users\Andrew\AppData\Roaming\Rainmeter\Rainmeter.ini
NOTE (06:50:25.069) : ConfigEditor: C:\Windows\system32\NOTEPAD.EXE
DBUG (06:50:25.080) : Reading file: C:\Users\Andrew\AppData\Roaming\Rainmeter\Rainmeter.stats
NOTE (06:50:25.105) SysDash-master\CPU\cpu.ini: Refreshing skin
DBUG (06:50:25.116) : Reading file: C:\Users\Andrew\AppData\Roaming\Rainmeter\Rainmeter.ini
DBUG (06:50:25.128) SysDash-master\CPU\cpu.ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\CPU\cpu.ini
DBUG (06:50:25.179) SysDash-master\CPU\cpu.ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\@Resources\variables.ini
DBUG (06:50:25.226) SysDash-master\CPU\cpu.ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\@Resources\include\MeterStyles.inc
NOTE (06:50:25.479) SysDash-master\RAM\ram.ini: Refreshing skin
DBUG (06:50:25.489) : Reading file: C:\Users\Andrew\AppData\Roaming\Rainmeter\Rainmeter.ini
DBUG (06:50:25.499) SysDash-master\RAM\ram.ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\RAM\ram.ini
DBUG (06:50:25.520) SysDash-master\RAM\ram.ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\@Resources\variables.ini
DBUG (06:50:25.530) SysDash-master\RAM\ram.ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\@Resources\include\MeterStyles.inc
NOTE (06:50:25.589) SysDash-master\Computer Info\computer info.ini: Refreshing skin
DBUG (06:50:25.599) : Reading file: C:\Users\Andrew\AppData\Roaming\Rainmeter\Rainmeter.ini
DBUG (06:50:25.610) SysDash-master\Computer Info\computer info.ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\Computer Info\computer info.ini
DBUG (06:50:25.626) SysDash-master\Computer Info\computer info.ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\@Resources\variables.ini
DBUG (06:50:25.638) SysDash-master\Computer Info\computer info.ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\@Resources\include\MeterStyles.inc
NOTE (06:50:25.694) SysDash-master\Network\network (with IPs).ini: Refreshing skin
DBUG (06:50:25.704) : Reading file: C:\Users\Andrew\AppData\Roaming\Rainmeter\Rainmeter.ini
DBUG (06:50:25.715) SysDash-master\Network\network (with IPs).ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\Network\network (with IPs).ini
DBUG (06:50:25.733) SysDash-master\Network\network (with IPs).ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\@Resources\variables.ini
DBUG (06:50:25.745) SysDash-master\Network\network (with IPs).ini: Reading file: C:\Users\Andrew\Documents\Rainmeter\Skins\SysDash-master\@Resources\include\MeterStyles.inc
DBUG (06:50:25.782) : ProxyServer="/auto" (type=PRECONFIG, handle=0x00CC0004) UserAgent=Rainmeter WebParser plugin
DBUG (06:50:25.837) SysDash-master\Network\network (with IPs).ini - [MeasureExternalIP]: Fetching: http://checkip.dyndns.org:8245
DBUG (06:50:25.935) : ------------------------------
DBUG (06:50:25.950) : * Checking for updates:
DBUG (06:50:26.336) : Downloading status file: Success
DBUG (06:50:26.347) : Parsing status file: Success
DBUG (06:50:26.357) : Status file version: 4.3.1
DBUG (06:50:26.367) : ------------------------------
DBUG (06:50:26.377) : * Checking language status:
DBUG (06:50:26.387) : Language ID found: 1033
DBUG (06:50:26.397) : Language status: Current
DBUG (06:50:26.412) : ------------------------------
DBUG (06:50:26.427) : ------------------------------

That was the new log file. The Windows error code, I hope is still the same as previous. I am also missing the Log panel from the Rainmeter manager anyways.
I might try the display settings for the monitor. Maybe the virtual monitor will avoid the problem. Right now I am closer to assume it is the screen saver that doesn't wake up the display properly. So if the rainmeter display settings are bad. I will try to change the screensaver. I could not change that in Windows 10. But, as I am using the Windows 8.1 I might.
I used to not smoke in my bosses car if we slept together.
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balala
Rainmeter Sage
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Joined: October 11th, 2010, 6:27 pm
Location: Gheorgheni, Romania

Re: I do not know how to...

Post by balala »

Quell wrote: December 31st, 2019, 12:01 pm I will try to change the screensaver. I could not change that in Windows 10.
Why?
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Quell
Posts: 17
Joined: November 17th, 2019, 6:02 am

Re: I do not know how to...

Post by Quell »

because the power settings are interfering with the display drivers that the rainmeter relies on.
I don't know what to do. It's a consistent problem right now. I hate to have to restart the program all the time. And. I use the laptop with sleep, hibernate and screen turn off functions. I can't fix rainmeter. that's for sure.
As far as windows 10. that os is just complete trash. it's missing half the settings in the home version. there is no way i will upgrade. i don't support microsoft(personal trash) and the settings for the screen saver just don't work in their release. i certainly will not change windows 10.
I used to not smoke in my bosses car if we slept together.
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balala
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Joined: October 11th, 2010, 6:27 pm
Location: Gheorgheni, Romania

Re: I do not know how to...

Post by balala »

Quell wrote: December 31st, 2019, 2:23 pm because the power settings are interfering with the display drivers that the rainmeter relies on.
I don't know what to do. It's a consistent problem right now. I hate to have to restart the program all the time. And. I use the laptop with sleep, hibernate and screen turn off functions. I can't fix rainmeter. that's for sure.
Sorry, but I'm not sure what to advice you. Although I'm also using a laptop, also with sleep, hibernate and screen turn off, I don't have such issues. :confused: